STREAM INTERNATIONAL INC.

EMEDIATE

customer and technical support services, provided via local, national and global information networks, electronic mail, on-line real-time response (live chat), telephone, and facsimile, namely, identifying and recommending a resolution to technical or other issues, arranging for a resolution or resolving problems experienced by consumers with aspects of their use of technical products or services;

IE

Technical support services, namely, help desk services and troubleshooting of computer hardware and software problems via telephone and email; providing an online database in the field of computer technical support information; consulting services in the field of computer hardware and software product improvement and support issues;

INTELLECTUAL EDGE STREAM

Computer technical support services, namely, providing consultation and assistance for computer hardware, software and related products; and providing an on-line computer database in the field of technical support information;

SIMQ

Providing telecommunications connections enabling users to communicate with other users namely, by providing online chat rooms for the transmission of messages among computer users concerning topics of general interest as selected by the user, by providing online electronic bulletin boards for transmission of messages among computer users concerning topics of general interest; and providing real time electronic messaging among computer users;

STREAM

[ arranging for the shipment of goods for others ];[ computer system installation and repair ];technical support in the field of personal computer hardware and software;

STREAM

educational services, namely arranging and conducting seminars, workshops and conferences in the field of computer systems, networks, databases, hardware and software;

STREAM

Technical support in the field of computer hardware and software, namely, customer service support and worldwide computer network technical and customer service support services; technical support services, namely, troubleshooting and help desk services of computer hardware and software problems via telephone and email; providing an online computer database in the field of computer technical support information; consulting services in the field of computer product improvement and support issues;

STREAM

business process outsourcing services for businesses in a wide variety of fields and industries, namely, technology, computing, computer hardware and software, telecommunications, retail, entertainment, media, travel, healthcare, government, consulting and financial services; operation of a telephone call center for others in the field of information technology; processing warranty registration documents for others; customer retention and recovery services, namely, administration of customized loyalty and rewards programs for others for promotional, sales and/or advertising purposes;technical support services, namely, troubleshooting of computer software problems; computer systems analysis; computer network design for others; monitoring of computer systems of others for technical purposes and providing backup computer programs; computer technical support services, namely, help desk services; computer system administration for others; computer project management services; remote management of computer applications for others; remote and on-site management of the information technology systems of others; providing an online computer database in the field of computer technical support information; consulting services in the field of computer product improvement and support issues;

STREAM

Customer service management for others; business process outsourcing for a wide variety of industries, namely, technology, computer, telecommunications, retail, entertainment, media and financial industries; business management consulting in relation to developing strategies to increase customer retention, satisfaction and sales;High end tech support in the nature of troubleshooting of computer software problems;

STREAM GLOBAL SERVICES

The mark consists of the wording STREAM GLOBAL SERVICES and the design of two curved lines.;Color is not claimed as a feature of the mark.;business process outsourcing services for businesses in a wide variety of fields and industries, namely, technology, computing, computer hardware and software, telecommunications, retail, entertainment, media, travel, healthcare, government, consulting and financial services; operation of a telephone call center for others in the field of information technology; processing warranty registration documents for others; customer retention and recovery services, namely, administration of customized loyalty and rewards programs for others for promotional, sales and/or advertising purposes;GLOBAL SERVICES;technical support services, namely, troubleshooting of computer software problems; computer systems analysis; computer network design for others; monitoring of computer systems of others for technical purposes and providing backup computer programs; computer technical support services, namely, help desk services; computer system administration for others; computer project management services; remote management of computer applications for others; remote and on-site management of the information technology systems of others; providing an online computer database in the field of computer technical support information; consulting services in the field of computer product improvement and support issues;