SITEL OPERATING CORPORATION

BOTSHORE

BOT SHORE;Collections, namely, debt collection agency services; back office services for others, namely, providing home warranty administration and credit card payment transaction processing;Providing call center and customer care services, namely, operation of telephone call centers for others and responding to customer inquiries for others through in person communication or computer automated communication in the fields of household and office electronics, appliances, telecommunications, healthcare, manufacturing, sales, services, retail, banking and financial, insurance, for profit and nonprofit corporations and government entities; Sales and acquisitions for others, namely, procuring of contracts for the purchase and sale of goods and procuring of extended service and warranty contracts; Back office services for others, namely, business and financial record management, business and financial record keeping for regulatory compliance, accounting services, business administration and office work for others, data management in the nature of updating and maintenance of data in computer or online databases, supply chain management, human resources management, and computerized file management; Customer services, namely, providing customer service and product and service inquiry services in the nature of responding to customer inquiries for others, by telephone and internet, namely, via chat, e-mail and SMS, all in the fields of household and office electronics, appliances, telecommunications, healthcare, manufacturing, sales, services, retail, banking and financial, insurance, for profit and nonprofit corporations and government entities; Business process outsourcing services, namely, administrative processing of purchase orders for others, in the field of product and service sales;Technical support, namely, diagnosing of computer hardware and software problems; back office services for others, namely, computer technology support in the nature of help desk services;

CLOUD EXPRESS

Technical support provided on demand, namely, troubleshooting in the repair and maintenance of telephones, mobile phones, televisions, DVD players, video equipment, cameras, coffee makers and consumer goods; Technical support services provided on demand, namely, troubleshooting in the nature of the repair of computer hardware; Consulting services provided on demand, in the field of the repair of computer hardware;Debt collection agency service provided upon demand;Customer services provided on demand, namely, responding to customer inquiries for others in the field of product and service sales, billing, and product/service information and repair or replacement by telephone, internet, in the nature of chat and moderation, e-mail and SMS for others; Business process outsourcing services provided on demand, in the field of product and service sales; Business process outsourcing services provided on demand, in the field of supply and equipment purchasing; Business process outsourcing services provided on demand, in the field of back office services; Operation of call centers for others, upon demand;CLOUD;Technical support provided upon demand, namely, troubleshooting in the nature of diagnosing computer hardware and software program problems;

EXP

The mark consists of the wording EXP in a stylized font inside a shaded rectangular box. To the right of the wording is a stylized + in a connecting box that is not shaded.;Technical support, namely, troubleshooting in the nature of repair and maintenance of telephones, mobile phones, televisions, DVD players, video equipment, cameras, coffee makers and consumer goods in the nature of appliances;Debt collection agency services;Operation of telephone call centers and online contact centers for others with multilingual capabilities and using in person agents, self-care bots and artificial intelligence technology; Providing business information in the field of social media; Providing marketing consulting in the field of social media; Outsource service provider in the field of accounting services, budgeting, bookkeeping, preparation and filing of forms; Customer services, namely, responding to customer inquiries for others in the field of product and service sales, billing, and product/service information and product/service repair or replacement provided by telephone, internet, in the nature of chat, e-mail and SMS for others; Business process outsourcing services in the nature of business assistance in the field of product and service sales; Business process outsourcing services in the nature of business assistance in the field of supply and equipment purchasing and management; Business process outsourcing services in the nature of business assistance in the field of back office services; Business management consultancy and advisory services in relation to artificial intelligence-enabled hiring; Business management consultancy and advisory services in relation to customer experience management; Business management consultancy and advisory services in relation to customer intelligence and 6 sigma; Business management consultancy and advisory services in relation to the use and management of data;Outsource service provider in the field of legal and regulatory compliance;Software as a service (Saas) services featuring software for a general and customer specific repository of self-help and other technical and operational data and information; Software as a service (Saas) services featuring software for the development of employee training programs; Software as a service (SaaS) services featuring software for analysis of the effectiveness of employee training programs; Software as a service (SaaS) services featuring software to improve the effectiveness of employee training programs; Software as a service (SaaS) services featuring software for the development of employee training programs that make use of artificial intelligence; Software as a service (SaaS) services featuring software for analysis of the effectiveness of employee performance; Providing technology consulting in the field of social media; Advisory services in relation to technical consulting in the field of customer experience management through the use of in person agents, self-help bots and artificial intelligence;