AVID RATINGS COMPANY

AVID SOLUTIONS

Conducting business and market research surveys in the fields of construction, real estate, hospitality, automotive, boating, recreational vehicles, insurance, pharmacy, health care and medical service providers, namely, hospitals, clinics, pharmacies, medical, vision and dental practices, professionals and practitioners, therapists and counselors, health insurance companies, child care, day care and elder care service providers, financial investment, brokerage, management, banking, home lending, retail stores, namely, convenience stores, department stores, discount stores, online retail stores, hardware and home improvement stores, malls, supermarkets and grocery stores, telephone and data devices, restaurants, apparel, footwear, household goods, namely, beauty and hygiene products, home decor, office and school supplies, cleaning supplies, furniture, appliances, lawn and garden products, lighting, pet supplies, hardware, tools, building supplies, electrical supplies and plumbing supplies, agriculture, travel, human resources, customer service, management consultation, recruiting or office support; all of the foregoing excluding the provision of such services to the music, audio, television, film, broadcast, video, gaming, 3D, special effects or animation industries;SOLUTIONS;

EXPERIENCE BEYOND SATISFACTION

Conducting business and market research surveys;

GOSURVEY

GO SURVEY;providing temporary use of non-downloadable computer software used to conduct surveys online at a web site, namely, computer software for creating, modifying, and administering surveys in the fields of customer experience research, measurement and/or reputation management;

HOW SATISFACTION IS MEASURED

Conducting business research and surveys, providing business consulting services, and providing information via secure electronic means, all in the fields of customer satisfaction and directed to the homebuilding and mortgage and consumer lending industries;

NRS

Conducting business research and surveys, providing business consulting services, and providing information via secure electronic means, all in the fields of customer satisfaction and directed to the homebuilding and mortgage and consumer lending industries;

NRS

Providing recognition and incentives by the way of awards to demonstrate excellence and customer satisfaction in the fields of residential homebuilding and remodeling, building management and mortgage and consumer lending;

SELLING FOR SATISFACTION

Education and training program for new home sales personnel in order to maximize customer satisfaction after the sale has been made;