PREDICTABLE EFFECTIVE ADAPTIVE CREATIVE CUSTOMER

Brand Owner Address Description
PEAC CUSTOMER EXPERIENCE Customer Focus, Inc. Richard Strand 370 Banbury Crossing Alpharetta GA 30009 PREDICTABLE EFFECTIVE ADAPTIVE CREATIVE CUSTOMER EXPERIENCE;Business management and consultation in the field of customer service improvement;CUSTOMER EXPERIENCE;
 

Where the owner name is not linked, that owner no longer owns the brand

   
Technical Examples
  1. A method is provided that identifies and categorizes the reason a customer contacts a customer service center, i.e. the customer's goal or problem. In addition, the method allows the customer to be categorized into a set of behavior-based groupings. This integration of goal and customer categorization establishes the foundation to optimally direct the customer's request through an appropriate center. This method can collect information regarding the customer's behavior and can use that behavioral information to determine the optimal manner for handling the customer request.