DOWNLOADABLE CHAT BOT SOFTWARE SIMULATING

Brand Owner Address Description
GIOSG giosg.com Oy c/o Giosg.com Oy, Valimotie 21 FI-00380 Helsinki Finland Downloadable chat-bot software for simulating conversations; downloadable computer application software for mobile phones and handheld computers, namely, chat-bot software for simulating conversations;Transfer of data by telecommunication, namely, transferring and disseminating information and data via computer networks and the Internet; telecommunication access service, namely, provision of access to content, websites and portals; telecommunication services provided via Internet platforms and portals, namely, providing email notifications via the internet; providing Internet chat lines;Information analysis services relating to insurance, banking and financing services and real estate affairs;Advertising; business management; business administration services; business consulting; business management analysis and consulting services relating to online retail and wholesale; compilation of information into computer databases; systematization of information into computer databases;Providing temporary use of online non-downloadable chat bot software using artificial intelligence for simulating conversations for use in real estate, insurance, automotive retail, retail, banking, finance, and marketing fields and software as a service (SAAS) services featuring software for use in database management; software as a service (SAAS) services featuring chat box software for simulating conversations for use in real estate, insurance, and marketing fields; website hosting services; rental of computer software; platform as a service [ PaaS] featuring computer software platforms for simulating conversations for use in real estate, insurance, automotive retail, retail, banking, finance, and marketing fields; information technology consulting; consultancy and information services relating to information technology architecture and infrastructure; computer systems integration services; technical support and maintenance services for computer software, namely, maintenance of computer software and troubleshooting of computer software problems; maintenance of websites and hosting on-line web facilities for others; information analysis relating to chatbot software services;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A customer is transferred from a first Internet chat session on a first server to a second Internet chat session on a second server without the customer having to take any action whatsoever. The second server may be the same server as the first server or may be different from the first server and may be physically located in another city, state, country, or continent. When the need arises to transfer a customer chat to another agent (who may be on another server) the agent requests a transfer and a list of available chat sessions is provided (300) to the agent. If the agent requests a transfer of the customer to one of those available chat sessions then a determination (310) is made as to whether the proposed transfer is permitted. If the transfer is permitted and initiated by the agent, the agent's computer sends all the transfer information as well as a transfer command to the customers browser. The command sent activates a mini-application residing on the customer's browser that seamlessly connects the customer to a new URL for a second chat session. Further, when the transfer is initiated, all or a portion of the information, including documentation, from the first chat session is simultaneously transferred to the second chat session.