XANTEL CORPORATION

CALLDESK

Advanced CTI software for small call centers less than 15 agents;CALL DESK;

CONNEX NOTES

Computer Software that allows users to send electronic notes to other users and alert them when a message is received;

CONNEX RULES

Computer Software that allows users to set up rules for incoming calls and messages This allows the user to prioritize and manage the messages according to their preference;

FLEXMESSAGE

Computer Software that gives a user one location to retrieve all types of messages including fax, voice mail and Electronic mail;FLEX MESSAGE;

ICONNEX

iConnex is the industry's first Transport Independent Advanced Communication Feature Server iConnex is a TDM based client application that can be transported across IP, ATM or DSL to enable high productivity environments for small to medium businesses The iConnex client desktop is viewed with a PC and permits sophisticated call management capabilities;

PERSONAL AGENT LINKING

Computer software for use in automated telephone call center management, namely, for connecting customers with the same call center telephone agent each time the customer calls;

PERSONALAGENT

Computer software for use in automated telephone call center management, namely, for connecting customers with the same call center telephone agent each time the customer calls;PERSONAL AGENT;

PLANNER+PLUS

computer software for production planners in manufacturing companies;

POWERCSR

Desktop computer software for telephone call routing and call information display for use with computer servers;POWER CSR;

PRIORITY SUITE

Computer Software that gives a user a set of tools to manage communications by setting rules, playing custom greetings and providing service tiers;

VIRTUALAGENT

Computer software that allows a call center agent to work at a remote location while appearing to be in a central location;VIRTUAL AGENT;

WEBCLICK

Computer software which allows customers to make audio contact with the product or service provider by clicking on an icon from a web page;WEB CLICK;

XANTEL CONNEX

computer hardware and software for use in the automated management of telecommunication systems;

XANTEL X CONNEX

computer hardware and software for use in the automated management of telecommunication systems;