ORCOM SOLUTIONS, INC.

DEREGULATION'S BACK OFFICE

DEREGULATIONS BACK OFFICE;Providing business and consulting services, namely, business information solutions for the utility and energy industries in the form of computer software and hardware systems that support all back office operations and call center processes including key business processes such as billings, statement generation, remittances, credit and collections, electronic data interchange, customer inquiry management, marketing and sales support, global computer network enablement, work order management and value added products and services;

ENTERPRISE CIS

Computer software programs for managing and implementing all public utility and energy company customer information systems, namely, customer service, work flow, reports, service orders, accounting, billings, marketing, electronic business activities, contact and rate management, credit and collections, meter reading interface, and user defined customized data entry;

O

COMPUTER SOFTWARE PROGRAMS FOR PUBLIC AND PRIVATE SERVICE PROVIDERS, NAMELY, COMPUTER SOFTWARE FOR THE MANAGING, IMPLEMENTING AND ANALYZING OF UTILITY CUSTOMER INFORMATION, CUSTOMER SERVICE, WORK FLOW, REPORTS, WORK ORDERS, EQUIPMENT, PROPERTY, UTILITY METERS, MAIL, CONTRACTS, SERVICE ORDERS, PAYROLL, ACCOUNTS, BUDGETS, HUMAN RESOURCES, INVENTORY, PURCHASING, ELECTRONICS, CREDIT RATINGS, ACCOUNTING, FINANCES AND BILLING;FINANCIAL SERVICES, NAMELY, TRANSACTION PROCESSING, TRANSACTION REPORTING AND ELECTRONIC PAYMENT, NAMELY, ELECTRONIC PROCESSING AND TRANSMISSION OF BILL PAYMENT DATA ALL PROVIDED TO PUBLIC AND PRIVATE SERVICE PROVIDERS; COLLECTION AGENCY SERVICES PROVIDED TO PUBLIC AND PRIVATE SERVICE PROVIDERS, NAMELY, CREDIT AND DEBT COLLECTIONS MANAGEMENT SERVICES;ORCOM;BUSINESS CONSULTING SERVICES; INTEGRATED TRACKING AND MANAGEMENT OF COMMERCIAL TRANSACTIONS ON THE INTERNET; CUSTOMER SERVICES IN THE FIELDS OF PUBLIC AND PRIVATE SERVICE PROVIDERS, NAMELY, OPERATING COMPUTERIZED CUSTOMER SERVICE CONTACT CENTERS FOR PROCESSING CUSTOMER COMMUNICATIONS VIA TELEPHONE, FAX, E-MAIL, AND THE INTERNET; PROVIDING OUTSOURCING SERVICES IN THE FIELDS OF PUBLIC AND PRIVATE SERVICE PROVIDERS; PROVIDING AN ON-LINE COMPUTERIZED DATABASE FOR USE BY PUBLIC AND PRIVATE SERVICE PROVIDERS AND THEIR CUSTOMERS FOR USE IN MANAGING, TRACKING AND REPORTING CUSTOMER ACCOUNT, PAYMENT, BILLING AND TRANSACTION INFORMATION; BILLING SERVICES PROVIDED TO PUBLIC AND PRIVATE SERVICE PROVIDERS, NAMELY, TRACKING, REPORTING, ANALYZING AND DELIVERING USAGE DATA OF CUSTOMERS TO PUBLIC AND PRIVATE SERVICE PROVIDERS, AND GENERATING, PRINTING, IMAGING AND MAILING OF PUBLIC AND PRIVATE SERVICE PROVIDER BILLS;APPLICATION SERVICE PROVIDER SERVICES, NAMELY, HOSTING OF COMPUTER SOFTWARE APPLICATIONS FOR OTHER COMPANIES FOR USE BY PUBLIC AND PRIVATE SERVICE PROVIDERS FOR CUSTOMER MANAGEMENT AND BILLING; DATA WAREHOUSING SERVICES; APPLICATION SERVICE PROVIDER SERVICES, NAMELY, HARDWARE INFRASTRUCTURE SERVICES, NAMELY, PROVIDING DATA CENTER FACILITIES, LOCATED AT APPLICANT'S FACILITY, FOR USE BY PUBLIC AND PRIVATE SERVICE PROVIDERS IN THE NATURE OF COMPUTER HARDWARE FOR CUSTOMER MANAGEMENT AND BILLING;

ORCOM

business consulting services for the public utilities and energy fields;computer software consulting and computer software design for the public utilities and energy fields;

ORCOM

computer software programs for the public utility and energy industries, namely, managing, implementing and analyzing utility customer information, customer service, work flow, reports, work orders, equipment, property, utility meters, mail, contracts, service orders, payroll, accounts, budgets, human resources, inventory, purchasing, electronics, credit ratings, accounting, finances and billing;

TCC

Providing business and consulting services, namely, business information solutions for the utility and energy industries in the form of computer software and hardware systems that support all back office operations and call center processes including key business processes such as billings, statement generation, remittances, credit and collections, electronic data interchange, customer inquiry management, marketing and sales support, global computer network enablement, work order management and value added products and services;

TOTAL CUSTOMER CARE

business consultation services in the utility and energy industries;computer consultation and design of hardware and software in the utility and energy industries, namely, business information solutions in the form of computer software and hardware systems that support all back office operations and call center processes, namely, key business processes, billings, statement generation, remittances, credit and collections, electronic data interchange, customer inquiry management, marketing and sales support, global computer network enablement, work order management, and value added products and services;

TOTAL CUSTOMER CARE SOLUTIONS

Providing business and consulting services, namely, business information solutions for the utility and energy industries in the form of computer software and hardware systems that support all back office operations and call center processes including key business processes such as billings, statement generation, remittances, credit and collections, electronic data interchange, customer inquiry management, marketing and sales support, global computer network enablement, work order management and value added products and services;

VIOS

APPLICATION SERVICE PROVIDER (ASP) FEATURING SOFTWARE FOR USE BY PUBLIC AND PRIVATE SERVICES PROVIDERS FOR CUSTOMER MANAGEMENT AND BILLING; APPLICATION SERVICE PROVIDER (ASP) FEATURING SOFTWARE FOR USE IN MANAGING AND IMPLEMENTING ALL PUBLIC AND PRIVATE SERVICE PROVIDER CUSTOMER INFORMATION SYSTEMS, NAMELY, CUSTOMER SERVICE, CUSTOMER SELF SERVICE, WORK FLOW AND PROCESS AUTOMATION, REPORTS, BUSINESS INTELLIGENCE AND BUSINESS ANALYTICS, SERVICE ORDERS, ACCOUNTING, BILLINGS, MARKETING, ELECTRONIC BUSINESS ACTIVITIES, CONTACT AND RATE MANAGEMENT, CREDIT AND COLLECTIONS, METER READING INTERFACE, AND USER DEFINED CUSTOMIZED DATA ENTRY AND PRESENTATION;

WHERE UTILITIES GO NEXT

COMPUTER SOFTWARE PROGRAMS FOR PUBLIC AND PRIVATE SERVICE PROVIDERS, NAMELY, COMPUTER SOFTWARE FOR THE MANAGING, IMPLEMENTING AND ANALYZING OF UTILITY CUSTOMER INFORMATION, CUSTOMER SERVICE, WORK FLOW, REPORTS, WORK ORDERS, EQUIPMENT, PROPERTY, UTILITY METERS, MAIL, CONTRACTS, HUMAN CREDIT SERVICE ORDERS, PAYROLL, ACCOUNTS, BUDGETS, RESOURCES, INVENTORY, PURCHASING, ELECTRONICS, RATINGS, ACCOUNTING, FINANCES AND BILLING;FINANCIAL SERVICES, NAMELY, TRANSACTION PROCESSING, TRANSACTION REPORTING AND ELECTRONIC PAYMENT, NAMELY, ELECTRONIC PROCESSING AND TRANSMISSION OF BILL PAYMENT DATA ALL PROVIDED TO PUBLIC AND PRIVATE SERVICE PROVIDERS; COLLECTION AGENCY SERVICES PROVIDED TO PUBLIC AND PRIVATE SERVICE PROVIDERS, NAMELY, CREDIT AND DEBT COLLECTIONS MANAGEMENT SERVICES;BUSINESS CONSULTING SERVICES; INTEGRATED TRACKING AND MANAGEMENT OF COMMERCIAL TRANSACTIONS ON THE INTERNET; CUSTOMER SERVICES IN THE FIELDS OF PUBLIC AND PRIVATE SERVICE PROVIDERS, NAMELY, OPERATING COMPUTERIZED CUSTOMER SERVICE CONTACT CENTERS FOR PROCESSING CUSTOMER COMMUNICATIONS VIA TELEPHONE, FAX, E-MAIL, AND THE INTERNET; PROVIDING OUTSOURCING SERVICES IN THE FIELDS OF PUBLIC AND PRIVATE SERVICE PROVIDERS; PROVIDING AN ON-LINE COMPUTERIZED DATABASE FOR USE BY PUBLIC AND PRIVATE SERVICE PROVIDERS AND THEIR CUSTOMERS FOR USE IN MANAGING, TRACKING AND REPORTING CUSTOMER ACCOUNT, PAYMENT, BILLING AND TRANSACTION INFORMATION; BILLING SERVICES PROVIDED TO PUBLIC AND PRIVATE SERVICE PROVIDERS, NAMELY, TRACKING, REPORTING, ANALYZING AND DELIVERING USAGE DATA OF CUSTOMERS TO PUBLIC AND PRIVATE SERVICE PROVIDERS, AND GENERATING, PRINTING, IMAGING AND MAILING OF PUBLIC AND PRIVATE SERVICE PROVIDER BILLS;APPLICATION SERVICE PROVIDER SERVICES, NAMELY, HOSTING OF COMPUTER SOFTWARE APPLICATIONS FOR OTHER COMPANIES FOR USE BY PUBLIC AND PRIVATE SERVICE PROVIDERS FOR CUSTOMER MANAGEMENT AND BILLING; DATA WAREHOUSING SERVICES; APPLICATION SERVICE PROVIDER SERVICES, NAMELY, HARDWARE INFRASTRUCTURE SERVICES, NAMELY, PROVIDING DATA CENTER FACILITIES, LOCATED AT APPLICANT'S FACILITY, FOR USE BY PUBLIC AND PRIVATE SERVICE PROVIDERS IN THE NATURE OF COMPUTER HARDWARE FOR CUSTOMER MANAGEMENT AND BILLING;