CALLMINER, INC.

CALLMINER

software for converting audio data into searchable text used to uncover trends in agent/customer interactions; software for analyzing processed audio data used to uncover trends in agent/customer interactions;CALL MINER;

CALLMINER

CALL MINER;software as a service (SAAS) services featuring software for use in analyzing interactions and communications between entities; Software as a service (SAAS) services featuring software for use in analyzing audio and non-audio interactions across multiple channels of communication; software as a service (SAAS) services featuring software for monitoring, managing, and analyzing communication activities and performance;

CALLMINER

Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; software as a service (SAAS) services featuring software for data mining and analysis; software as a service (SAAS) services featuring software using artificial intelligence for data mining and analysis; software as a service (SAAS) services featuring software for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; software as a service (SAAS) services featuring software for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; software as a service (SAAS) services featuring software for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software using artificial intelligence for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; software as a service (SAAS) services featuring software for use in market research; software as a service (SAAS) services featuring software that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; software as a service (SAAS) services featuring software for use in optimizing workforce performance;

CALLMINER

Locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for data mining and analysis; locally installed downloadable software using artificial intelligence, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for data mining and analysis; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for predictive technology and predictive modeling; locally installed downloadable software using artificial intelligence, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for predictive technology and predictive modeling; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in market research; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in optimizing workforce performance;CALL MINER;

CALLMINER

CALL MINER;Business consultation in the fields of business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; business consultation in the fields of regulation compliance or compliance with business or organizational policies and procedures; analysis of business data; providing business intelligence services;

EUREKA

software for converting audio data into searchable text used to uncover trends in agent/customer interactions; software for analyzing processed audio data used to uncover trends in agent/customer interactions;The drawing is amended to appear as follows: EUREKA;

EUREKA

software as a service (SAAS) services featuring software for use in analyzing interactions and communications between entities; Software as a service (SAAS) services featuring software for use in analyzing audio and non-audio interactions across multiple channels of communication; software as a service (SAAS) services featuring software for monitoring, managing, and analyzing communication activities and performance;

THE SOUND OF CX

Downloadable computer software for analyzing interactions and communications between entities; downloadable computer software for use in analyzing audio and non-audio interactions across multiple channels of communication; downloadable computer software for monitoring, managing, and analyzing communication activities and performance;

THE SOUND OF CX

Arranging and conducting educational conferences;

THE SOUND OF CX

Software as a service (SAAS) services featuring software for use in analyzing interactions and communications between entities; Software as a service (SAAS) services featuring software for use in analyzing audio and non-audio interactions across multiple channels of communication; software as a service (SAAS) services featuring software for monitoring, managing, and analyzing communication activities and performance;

TIRELESS SUPERVISOR

software for analyzing processed audio data;

TRENDMINER

software for analyzing processed audio data;TREND MINER;

UNDERSTAND YOUR CUSTOMERS. UNLOCK BUSINESS VALUE.

Business consultation in the fields of business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; business consultation in the fields of regulation compliance or compliance with business or organizational policies and procedures; analysis of business data; providing business intelligence services;

UNDERSTAND YOUR CUSTOMERS. UNLOCK BUSINESS VALUE.

Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; software as a service (SAAS) services featuring software for data mining and analysis; software as a service (SAAS) services featuring software using artificial intelligence for data mining and analysis; software as a service (SAAS) services featuring software for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; software as a service (SAAS) services featuring software for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; software as a service (SAAS) services featuring software for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software using artificial intelligence for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; software as a service (SAAS) services featuring software for use in market research; software as a service (SAAS) services featuring software that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; software as a service (SAAS) services featuring software for use in optimizing workforce performance;