American Federation of Labor and Congress (AFL-CIO)

WORKING AMERICA

Pre-recorded video and audio tapes and CDRoms featuring consumer information in the field of group health care insurance, health care, and health and medical products;Printed materials, namely, newsletters, bulletins, brochures, pamphlets, and guides providing consumer information in the field of group health care insurance, health care, and health and medical products;Electronic exchange of medical records across a nationwide health information network;Providing information, advice, and consultation in the field of health insurance; administering health insurance plans; providing information in the field of health insurance plans; administration of health insurance programs; providing a website in the field of the health care benefits where insured individuals may view information about their benefits; insurance and benefits consultation in the field of healthcare; providing information in the field of healthcare and insurance, namely, providing information about health insurance claims processing; providing health care insurance administration services; providing health care insurance claims administration; health care insurance consultation; administration of health care insurance services; providing online consumer information in the field of health care insurance;Pharmaceutical services, namely, processing online and telephone prescription orders in retail and central fill pharmacies; appointment scheduling services; advice regarding health care providers, namely, providing referrals to healthcare providers; providing health-related consumer product information via the Internet; medical and health-care cost review and management; medical and health-care cost/price analysis and account auditing; review and evaluating health and medical records for consumers for purposes of accuracy and cost management; providing medical referrals; providing consumer information in the field of healthcare; providing information in the field of healthcare and insurance, namely, providing information about insurance billing and fee negotiation and fee remediation; providing online consumer information in the field of health and medical products;Case management services, namely, coordination of overall health care needs of others;Providing online consumer information in the field of health care; providing medical guidance regarding health related issues; providing medical information; providing medical information via the Internet; providing information in the field of healthcare; providing health care information by telephone and the internet; health care services, namely, total health and wellness programs; health care services, namely, disease management programs; providing medical and health information via websites on computer networks and by other electronic means;Application service provider (ASP), namely, hosting computer software applications that allows others to have a single point of entry to access benefit programs; providing temporary use of non-downloadable computer software featuring technology that enables individuals to manage health care insurance; hosting, developing, and maintaining websites of others; providing a website featuring online non-downloadable software for prospective members to assist in selecting health plans; providing an interactive website featuring technology that enables users to track, monitor, and generate health and medical information and reports;