COMPOSE IT
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| Owner: | DAVOX CORPORATION Owner Details |
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| Owner Address: | 6 TECHNOLOGY PARK DRIVE WESTFORD MASSACHUSETTS 01886 |
| Description: | Computer software for providing telephone call center resource and telephone call center feature management functions for predictive dialing systems and inbound call centers, namely, computer software for use in performing and controlling outbound telephone dialing; computer software for use in receiving, answering, switching, transferring, routing, queuing, tracking, monitoring and terminating inbound telephone calls; computer software for use in managing the blending of inbound and outbound calls; computer software for generating management reports for a telephone call center; computer software for communicating information to customers through automatically created and deployed prewritten scripts and computer screens; and computer software for accessing and displaying real time data from available telephonic, e-mail, Internet and database information for customers on a desk top computer, and user manuals packaged therewith |
| Categories: | ANSWERING Show Brands in this Category |
| COMPUTER SOFTWARE Show Brands in this Category | |
| DATABASE INFORMATION Show Brands in this Category | |
| E-MAIL Show Brands in this Category | |
| INTERNET Show Brands in this Category | |
| MONITORING Show Brands in this Category | |
| QUEUING Show Brands in this Category | |
| ROUTING Show Brands in this Category | |
| SWITCHING Show Brands in this Category | |
| TERMINATING INBOUND TELEPHONE CALLS COMPUTER Show Brands in this Category | |
| TRACKING Show Brands in this Category | |
| TRANSFERRING Show Brands in this Category | |
| USER MANUALS PACKAGED Show Brands in this Category |
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